Overview

Crystal Quest Metal Removal Water Filtration System available from Healthy Hydro Supply Co is a commercial and industrial metal removal water filtration system designed for iron removal, manganese reduction, hydrogen sulfide odor reduction, commercial water treatment, industrial water filtration, and high-flow backwash filtration.

This system targets common water problems caused by iron, manganese, and hydrogen sulfide, including rusty-brown staining, black specks, rust flakes, poor taste, metal-related deposits, and rotten egg odor.

Product Information

• Product Name: Crystal Quest Metal Removal Water Filtration System
• Brand: Crystal Quest
• Sold By: Healthy Hydro Supply Co
• System Type: Commercial and industrial metal removal water filtration system
• Primary Use: Iron removal, manganese reduction, hydrogen sulfide odor reduction, commercial water treatment, industrial water filtration, and high-flow backwash filtration
• Best Applications: Commercial facilities, industrial water systems, well water treatment, high-flow filtration systems, agriculture, service industries, municipal-style applications, and large-scale water treatment installations
• Primary Media: Naturally mined ore of magnesium dioxide
• Media Function: Catalytic media for iron, manganese, and hydrogen sulfide reduction
• Regeneration: No regeneration required
• Cleaning Method: Simple backwashing cleans the filter
• Drinking Water Additives: Nothing is added into the drinking water
• Pretreatment Compatibility: Can be used with aeration, chlorination, ozone, or other pretreatment methods for difficult applications

Target Contaminants

• Iron, also known as Fe
• Manganese, also known as Mn
• Hydrogen sulfide, also known as H2S
• Rotten egg odor caused by hydrogen sulfide
• Rust flakes
• Rusty-brown staining
• Black specks
• Poor taste
• Metal-related deposits

Standard Features

• Timer control valves
• Heavy-duty composite fiberglass tanks
• High-flow distributor
• All-brass, motor-driven control valve with fully adjustable backwash cycles
• Self-adjusting backwash controller
• Flow controller to limit backwash flow
• Engineered for commercial and industrial use

Description

The Crystal Quest Metal Removal Water Filtration System is designed for commercial and industrial water treatment applications that need high-flow metal removal, reliable backwash operation, and durable fiberglass tank construction.

This system targets common water problems caused by iron, manganese, and hydrogen sulfide, including:

• Rusty-brown stains
• Black specks
• Rust flakes
• Bitter taste
• Metal deposits
• Rotten egg odor
• Discolored water
• Metal-related buildup in pipes, heaters, and pressure tanks

Iron, also known as Fe, and manganese, also known as Mn, are metallic elements naturally present in many types of rock. Most groundwater contains some iron and manganese because these elements naturally leach from rocks and soils.

Hydrogen sulfide, also known as H2S, is the compound commonly associated with rotten egg odor in water. It is frequently found in water that also contains excessive iron and manganese.

Crystal Quest® Commercial Iron, Manganese, and Hydrogen Sulfide systems use a naturally mined ore of magnesium dioxide, a media used in water treatment for more than 75 years for iron, manganese, and hydrogen sulfide reduction.

The media acts as a catalyst and remains relatively unchanged during the filtration process. Iron, manganese, and hydrogen sulfide are oxidized and trapped on the media, then removed through simple backwashing.

Benefits

The Crystal Quest Metal Removal Water Filtration System is designed for facilities that need scalable commercial metal removal, odor reduction, stain reduction, and high-flow backwash filtration.

Key Benefits

• Designed for commercial metal removal applications
• Designed for industrial metal removal applications
• Helps reduce iron from water
• Helps reduce manganese from water
• Helps reduce hydrogen sulfide from water
• Helps reduce rotten egg odor caused by hydrogen sulfide
• Helps reduce rusty-brown stains
• Helps reduce black specks
• Helps reduce rust flakes
• Helps reduce metal deposits
• Helps improve water taste
• Helps improve water appearance
• Supports high-flow water treatment needs
• Uses naturally mined magnesium dioxide media
• Media functions as a catalyst
• Media remains relatively unchanged during filtration
• Iron, manganese, and hydrogen sulfide are oxidized and trapped on the media
• Simple backwashing cleans the filter
• No regeneration required
• Nothing is added into the drinking water
• Durable fiberglass tank construction
• Uses timer control valves
• Uses heavy-duty composite fiberglass tanks
• Uses high-flow distributor design
• Includes all-brass, motor-driven control valve construction
• Includes fully adjustable backwash cycles
• Includes self-adjusting backwash controller for easier operation
• Includes flow controller to limit backwash flow
• Helps reduce water consumption
• Engineered for commercial and industrial use
• Can be used with aeration for difficult applications
• Can be used with chlorination for difficult applications
• Can be used with ozone for difficult applications
• Chlorine or other oxidants may accelerate the catalytic reaction
• Available with automatic control head options
• Available with manual backwash control options
• Available with manual upflow head options
• Supports service flow rates from 15 GPM to 390 GPM

Best For

• Commercial iron filtration
• Industrial iron filtration
• Manganese reduction applications
• Hydrogen sulfide odor reduction
• Rotten egg odor water treatment
• Commercial well water treatment
• Industrial water systems
• High-flow filtration systems
• Agricultural water treatment
• Service industry water treatment
• Municipal-style applications
• Large-scale water treatment installations
• Facilities dealing with rusty-brown staining
• Facilities dealing with black specks
• Facilities dealing with rust flakes
• Facilities dealing with metal-related deposits
• Facilities needing backwash filtration without regeneration
• Facilities needing 15 GPM to 390 GPM service flow configurations
• Applications needing automatic control heads
• Applications needing manual backwash control
• Applications needing manual upflow operation
• Difficult water applications using aeration, chlorination, ozone, or other pretreatment methods

Performance

The Crystal Quest Metal Removal Water Filtration System uses magnesium dioxide media and commercial backwash controls to support iron, manganese, and hydrogen sulfide reduction in high-flow water treatment applications.

Media Performance

• Contains a naturally mined ore of magnesium dioxide
• Media has been used in water treatment for more than 75 years
• Designed for iron reduction
• Designed for manganese reduction
• Designed for hydrogen sulfide reduction
• Media functions as a catalyst
• Media remains relatively unchanged during the filtration process
• Iron is oxidized and trapped on the media
• Manganese is oxidized and trapped on the media
• Hydrogen sulfide is oxidized and trapped on the media
• Simple backwashing cleans the filter
• No regeneration required
• Nothing is added into the drinking water
• Provides high capacity for low contaminant concentrations

Pretreatment Compatibility

For difficult applications, this system can be used with:

• Aeration
• Chlorination
• Ozone
• Other pretreatment methods

Pretreatment Note

• Chlorine may accelerate the catalytic reaction.
• Other oxidants may accelerate the catalytic reaction.
• Pretreatment needs should be based on water quality, contaminant concentration, pH, dissolved oxygen, flow rate, and system sizing.

System Performance Functions

• Supports commercial water treatment
• Supports industrial water filtration
• Supports high-flow backwash filtration
• Uses timer control valves for scheduled operation
• Uses heavy-duty composite fiberglass tanks
• Uses high-flow distributor design
• Uses all-brass, motor-driven control valve construction
• Uses fully adjustable backwash cycles
• Uses self-adjusting backwash controller
• Uses flow controller to limit backwash flow
• Helps reduce water consumption
• Supports service flow rates from 15 GPM to 390 GPM
• Supports peak flow rates from 22 GPM to 450 GPM
• Supports backwash flow rates from 5 GPM to 75 GPM
• Supports PSI range of 35–60

Contaminants / Water Quality Concerns Addressed

• Iron / Fe: Helps reduce iron from water
• Manganese / Mn: Helps reduce manganese from water
• Hydrogen sulfide / H2S: Helps reduce hydrogen sulfide from water
• Rotten egg odor: Helps reduce rotten egg odor caused by hydrogen sulfide
• Rust flakes: Helps reduce rust flakes
• Rusty-brown staining: Helps reduce rusty-brown stains
• Black specks: Helps reduce black specks
• Poor taste: Helps improve taste caused by metal-related water problems
• Metal-related deposits: Helps reduce metal deposits
• Discolored water: Helps address discoloration linked to iron and manganese
• Pipe deposits: Helps address metal-related buildup concerns when properly sized and maintained

Compatible Valve and Control Head Options

15 GPM — 2510 Automatic Control Head

The 2510 Automatic Control Head is designed for filtration and water softening systems and offers two operational modes for flexible water treatment control.

Features

• Electromechanical timer valves
• 3/5" control valve
• Standard 1.9" distributor pilot
• High service flow rate of 19 GPM
• Backwash capacity of 17 GPM
• All-brass valve construction
• Engineered for commercial and industrial use

Available Add-Ons

• NXT Display Controller
• Meter valves

20–35 GPM — 2850 Automatic Control Head

The 2850 Automatic Control Head is designed for filtration and water softening systems requiring dependable control and flexible commercial operation.

Features

• Electromechanical timer valves
• 1 1/2" control valve
• Standard 1.9" distributor pilot
• High service flow rate of 60 GPM
• Backwash capacity of 47 GPM
• All-brass valve construction
• Fully adjustable 5-cycle control
• Engineered for commercial and industrial use

Available Add-Ons

• NXT Display Controller
• XT Display Controller
• Meter valves

60–75 GPM — 2900 Automatic Control Head

The 2900 Automatic Control Head is designed for commercial, industrial, and hot water applications that require high-flow performance and reliable backwash control.

Features

• Electromechanical timer valves
• 2" control valve
• High service flow rate of 106 GPM
• Backwash capacity of 36 GPM
• All-brass valve construction
• Self-adjusting backwash controller
• Engineered for commercial and industrial use

Available Add-Ons

• NXT Display Controller
• XT Display Controller
• Meter valves

200–390 GPM — 3900 Control Head

The 3900 Control Head is a heavy-duty valve option for high-flow filtration and softening applications.

Features

• NXT Display Controller
• 3" BSP female connections
• 6" tank adapters
• All-brass valve construction
• Supports downflow, also known as DF, regeneration
• Supports upflow, also known as UF, regeneration
• Engineered for commercial and industrial use

Available Add-Ons

• NXT Display Controller
• Meter valves

15–75 GPM — Manual Backwash Control

Manual Backwash Control is available for systems where simple manual operation is preferred.

Features

• Easy operation
• Manual filter valve, top mount, 1" in/out, 1" female drain, 1.05" OD riser, 2.5" 8-NPSM connection
• Manual filter valve, top mount, 2" in/out, 1.5" female drain, 1.5" OD riser, 4" 8-UN connection

15–75 GPM — Manual Upflow Head

Manual Upflow Head options are available for systems that need simple operation without electricity or backwash.

Features

• No electricity required
• No backwash required
• Easy operation
• Can be configured as upflow or downflow by plumbing the system in reverse
• Tank head, UPVC, 2.5"-8NPSM opening, 1" NPT in/out, 1" NPT center riser
• Tank head, UPVC, 4"-8UN opening, 2" NPT in/out, 1.5" NPT center riser

Performance Notes

• Performance depends on water chemistry, iron concentration, manganese concentration, hydrogen sulfide level, pH, dissolved oxygen, pretreatment, media volume, flow rate, backwash settings, pressure, and maintenance.
• For difficult applications, pretreatment such as aeration, chlorination, ozone, or another method may be needed.
• Chlorine and other oxidants may accelerate the catalytic reaction.
• No certified contaminant reduction percentages were provided in the source product content.
• Do not claim guaranteed removal of iron, manganese, hydrogen sulfide, stains, odor, or deposits without water testing and supplier documentation.
• System sizing should be based on water testing, flow demand, and contaminant levels.

Specs

Crystal Quest Metal Removal System Specifications

Specification	15 GPM	20 GPM	35 GPM	60 GPM	75 GPM	185 GPM	200 GPM	245 GPM	390 GPM
Service Flow Rate	15 GPM	20 GPM	35 GPM	60 GPM	75 GPM	185 GPM	200 GPM	245 GPM	390 GPM
Peak Flow	22 GPM	41 GPM	60 GPM	95 GPM	140 GPM	250 GPM	270 GPM	280 GPM	450 GPM
Backwash Flow	5 GPM	7 GPM	12 GPM	15 GPM	25 GPM	35 GPM	50 GPM	65 GPM	75 GPM
Pipe Size	1"	1.5"	1.5"	2"	2"	2" / 3"	3"	3"	3"
Electronic Control Valve	2510	2850	2850	2900	2900	3150 / 3900	3900	3900	3900
Metal Removal Media	3 ft³	4 ft³	7 ft³	10 ft³	15 ft³	20 ft³	30 ft³	40 ft³	60 ft³
PSI Range	35–60	35–60	35–60	35–60	35–60	35–60	35–60	35–60	35–60
Mineral Tank Size	14" x 65"	16" x 65"	21" x 62"	24" x 72"	30" x 72"	36" x 72"	42" x 72"	48" x 72"	63" x 83"
Space Required, D x H	16" x 75"	18" x 75"	23" x 84"	24" x 95"	32" x 95"	40" x 192"	46" x 192"	52" x 192"	67" x 203"
Quartz	30 lbs	40 lbs	70 lbs	100 lbs	150 lbs	200 lbs	300 lbs	400 lbs	600 lbs

Consumables / Media Reference

GPM	15	20	35	60	75	185	200	245	390
Metal Removal Multimedia	3 ft³	4 ft³	7 ft³	10 ft³	15 ft³	20 ft³	30 ft³	40 ft³	50 ft³
Quartz	30 lbs	80 lbs	100 lbs	200 lbs	400 lbs	500 lbs	700 lbs	900 lbs	1200 lbs

Primary Treatment Focus

• Commercial metal removal
• Industrial metal removal
• Iron reduction
• Manganese reduction
• Hydrogen sulfide odor reduction
• Rotten egg odor reduction
• Commercial well water filtration
• Industrial backwash filtration
• Magnesium dioxide media filtration
• Catalytic oxidation support
• Rust flake reduction
• Rusty-brown stain reduction
• Black speck reduction
• Metal deposit reduction
• Taste and appearance improvement
• Automatic control head operation
• Manual backwash operation
• Manual upflow operation

Install & Parts

The Crystal Quest Metal Removal Water Filtration System should be selected based on water test results, contaminant levels, service flow rate, peak flow, backwash flow, pipe size, media volume, tank size, pressure range, pretreatment needs, and control valve preference.

System Design Should Be Based On

• Iron level
• Manganese level
• Hydrogen sulfide level
• Rotten egg odor severity
• Water source
• Well water conditions
• Commercial or industrial application
• pH
• Dissolved oxygen
• Pretreatment requirement
• Aeration requirement
• Chlorination requirement
• Ozone requirement
• Required service flow rate
• Required peak flow rate
• Backwash flow requirement
• Pipe size
• Electronic control valve selection
• Manual valve selection
• Mechanical upflow valve selection
• Mechanical downflow / backwashable valve selection
• Metal removal media volume
• PSI range
• Mineral tank size
• Space required
• Quartz quantity
• Facility water demand
• Automatic control preference
• Manual backwash preference
• No-electricity operation preference
• Upflow or downflow design preference
• Maintenance access
• Installation footprint

Available Add-Ons

• Metered control valve
• Backwash bypass
• 3200NT Controller
• NXT Upgrade Controller
• Duplex parallel configuration
• Twin alternating configuration
• Triplex progressive configuration
• Optional skid mounting for tanks

Add-On Note

If you are interested in available add-ons, contact Healthy Hydro Supply Co before ordering so the correct options can be added to your system.

Parts & Accessories

• ERA 6500 & 9500 Product Data Sheet
• ERA 6500 & 9500 Safety Data Sheet
• MetalX Product Data Sheet
• MetalX Safety Data Sheet

Installation Instructions / Documents

• 2850 Control Head Manual
• 2900 Control Head Manual
• 3900 Control Head Manual
• 5600 Control Head Manual
• General Commercial Tank Manual
• 20cu 185 GPM Iron Schematic
• 40cu 205 GPM Iron Schematic
• 15cu Iron Schematic
• 7cu Iron Schematic

Schematic Samples

• Single Standard Configuration
• Double Standard Configuration
• Triple Standard Configuration

Installation / Use Notes

• 2510 Automatic Control Head supports 15 GPM configuration.
• 2850 Automatic Control Head supports 20–35 GPM configurations.
• 2900 Automatic Control Head supports 60–75 GPM configurations.
• 3900 Control Head supports 200–390 GPM configurations.
• Manual Backwash Control supports 15–75 GPM applications.
• Manual Upflow Head supports 15–75 GPM applications.
• Manual Upflow Head requires no electricity.
• Manual Upflow Head requires no backwash.
• Manual Upflow Head can be configured as upflow or downflow by plumbing the system in reverse.
• For difficult applications, this system can be used with aeration, chlorination, ozone, or other pretreatment methods.
• Chlorine or other oxidants may accelerate the catalytic reaction.

Important Notes

• No warranty terms were provided in the source product content.
• No certified contaminant reduction percentages were provided in the source product content.
• No media replacement schedule was provided in the source product content.
• No exact product SKUs were provided for each GPM configuration.
• No complete installation step-by-step instructions were provided in the source product content.
• Water testing should be used to confirm iron, manganese, hydrogen sulfide, pH, and pretreatment needs before selecting a system.
• The system helps reduce iron, manganese, and hydrogen sulfide, but should not be described as a guaranteed removal system without testing and documentation.
• Difficult water conditions may require pretreatment.
• “Nothing is added into the drinking water” should not be changed into a broader health or safety claim.
• Performance depends on incoming water quality, system sizing, media volume, flow rate, backwash settings, pretreatment, and maintenance.

FAQ & Support

What is the Crystal Quest Commercial Metal Removal Water Filtration System?

The Crystal Quest Commercial Metal Removal Water Filtration System is a high-flow water treatment system designed to help reduce iron, manganese, and hydrogen sulfide in commercial and industrial water supplies. It is available in multiple configurations for different pipe sizes, flow requirements, and facility applications.

What contaminants does this system help reduce?

The system is designed to help reduce:

• Iron
• Manganese
• Hydrogen sulfide
• Rotten-egg odors
• Rust flakes
• Rusty-brown staining
• Black specks on fixtures and laundry
• Metal-related taste and deposits

Performance depends on the incoming water quality, system size, flow rate, and pretreatment conditions.

Does this system remove the rotten-egg smell from water?

It is designed to help reduce hydrogen sulfide, or H₂S, which is commonly responsible for a rotten-egg odor in water. A water analysis is recommended because similar odors can sometimes have other causes.

Can the system treat both iron and manganese?

Yes. The filtration media is designed to support the oxidation and filtration of iron and manganese. These contaminants can cause staining, unpleasant taste, black particles, and buildup in plumbing equipment.

Is this system suitable for well water?

It may be used for commercial or industrial well-water applications containing iron, manganese, or hydrogen sulfide. However, the water should be professionally tested before selecting the system because pH, dissolved oxygen, contaminant concentration, and peak water demand can affect performance.

Do I need a water test before ordering?

Yes. A recent laboratory water analysis is strongly recommended. At minimum, test for:

• Iron
• Manganese
• Hydrogen sulfide
• pH
• Hardness
• Turbidity
• Sediment
• Total dissolved solids
• Bacteria, when applicable

The test results help determine whether pretreatment is required and which system size is appropriate.

How do I choose the correct system size?

System sizing should be based on:

• Continuous service flow
• Peak flow demand
• Available backwash flow
• Pipe diameter
• Water pressure
• Contaminant levels
• Daily water usage
• Available installation space

The current manufacturer specification table lists commercial models with service flow rates from approximately 15 to 205 GPM.

What service flow rates are available?

The current listed service-flow options are approximately:

15, 20, 35, 60, 75, 185, 200, and 205 GPM.

The correct model should be selected according to normal operating flow rather than peak flow alone.

What peak flow rates are available?

Depending on the model, listed peak flow rates range from approximately 22 to 280 GPM. Peak flow is temporary demand and should not be used as the normal continuous operating rate.

How much backwash flow does the system require?

Listed backwash requirements range from approximately 5 to 65 GPM, depending on tank size. The installation site must provide sufficient flow and drainage for proper backwashing.

What operating pressure is required?

The current commercial specification table lists an operating pressure range of 35–60 PSI. Pressure should remain within the requirements for the selected system and control valve.

How does the filtration media work?

The system uses catalytic filtration media that supports oxidation of iron, manganese, and hydrogen sulfide. Once oxidized, the contaminants are trapped within the media bed and later flushed away during backwashing.

Does the system require chemical regeneration?

The manufacturer states that the primary filtration process does not require regeneration. The media is cleaned through backwashing. However, some difficult water conditions may require additional oxidation or pretreatment.

Does the system add chemicals to the treated water?

The primary catalytic media is not described as adding treatment chemicals to the drinking water. When separate chlorination, ozone, or another pretreatment process is used, that equipment must be designed and controlled independently.

How is the filter cleaned?

The media bed is cleaned by backwashing. Water flows through the system in reverse to lift the media and discharge accumulated contaminants to an approved drain.

Is automatic backwashing available?

Yes. Commercial systems are available with automatic backwashing control valves. Automatic backwashing helps reduce manual maintenance and maintain filtration performance.

What control valves are available?

Valve selection depends on the chosen system size. The current manufacturer table lists control-valve options including:

• 2510
• 2810
• 2900
• 3150
• 3900

Always confirm the valve included with the exact model before ordering.

Can pretreatment be added?

Yes. For challenging water conditions, the system may be combined with:

• Aeration
• Chlorination
• Ozone
• Sediment filtration
• Other oxidation or pretreatment equipment

The manufacturer notes that chlorine and other oxidants may accelerate the catalytic reaction.

Will this system soften hard water?

No. Metal removal and water softening are different treatment processes. A separate commercial water softener may be required when calcium and magnesium hardness are also present.

Does the system remove bacteria or other heavy metals?

This system is specifically designed around iron, manganese, and hydrogen sulfide treatment. It should not be assumed to remove bacteria, arsenic, lead, PFAS, nitrates, or every other contaminant unless additional treatment stages are installed and supported by product documentation.

Can this system be used in restaurants or beverage facilities?

Yes. Commercial metal-removal systems may be suitable for food-service and beverage applications where iron, manganese, or sulfur odors affect taste, equipment, cleaning, or production consistency. Proper sizing and water testing are essential.

What commercial applications can use this system?

Potential applications include:

• Restaurants and beverage facilities
• Hotels and multi-residential properties
• Manufacturing plants
• Agriculture and farming
• Salons, spas, and pet-grooming businesses
• Schools and campuses
• Mining, oil, and gas operations
• Government facilities

The final system design should be based on the specific water-quality and operating requirements of the facility.

Does the system guarantee complete contaminant removal?

No universal removal percentage should be claimed without test data for the selected model and water conditions. The system is designed to help reduce iron, manganese, and hydrogen sulfide. Results depend on testing, sizing, pretreatment, flow rate, pH, and proper installation.

Who should install the system?

Installation should be completed by a qualified commercial plumber or water-treatment professional. The installer must verify:

• Pipe sizing
• Water pressure
• Backwash supply
• Drain capacity
• Electrical requirements
• Bypass arrangement
• Local plumbing codes
• Adequate equipment clearance

How much installation space is required?

Required space varies significantly by system size. The listed commercial models range from approximately 15 × 16 × 75 inches to 52 × 60 × 95 inches. Additional service clearance and plumbing space should also be allowed.

What maintenance does the system require?

Routine maintenance may include:

• Confirming that backwash cycles operate correctly
• Checking the control valve
• Inspecting the drain line
• Monitoring pressure and flow
• Periodic treated-water testing
• Replacing or replenishing media when required
• Servicing pretreatment equipment

Maintenance frequency depends on water quality and usage.

What technical documents are available?

The manufacturer currently lists technical resources such as:

• Media product data sheets
• Media safety data sheets
• Control-head manuals
• General commercial tank manuals
• Standard system-configuration drawings

The exact documents required should be matched to the selected model and control valve.